The United Nations Gigiri Complex is a thoroughly multi-cultural environment, with dozens of nationalities, races and religions all living and working in easy harmony.Although different agencies have different working terms and conditions, there are some basic conditions that exist throughout the complex. All the main agencies require their employees to work for four days a week between the hours of 8am and 4.30pm, with a 45-minute lunch break to be taken between 12pm and 2pm, while on Fridays, working hours are 8am-2.30pm with a 30-minute lunch break. Whilst there is no official dress code at the UN Gigiri Complex, staff are expected to dress in a decent and sensitive manner as befits their standing as international civil servants. Contracts and terms of service are arranged individually with each employee through their agency’s Human Resources Section. For employees of UNEP, UN-HABITAT and UNON, issues of protocol – visas, PIN cards, vehicle registration, etc. – are handled by UNON’s Host Country Relations Unit (Room W-215), while UNICEF and UNDP staff have such issues dealt with by their Protocol Offices (Rooms F-213 and Q-220 respectively). Details on these issues are contained in this chapter.